1. Introduction
Welcome to SMS Consulting. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our consulting services. Our services are provided worldwide, though our operations are based in Dubai.
2. Information We Collect
2.1 Personal Information
We may collect personal information from you in a variety of ways, including, but not limited to, when you:
- Contact us via phone, email, or other communication methods
- Engage our consulting services
- Visit our website or social media pages
The personal information we may collect includes:
- Name
- Contact information (email address, phone number, etc.)
- Company name
- Job title
- Billing and payment information
2.2 Non-Personal Information
We may collect non-personal information about you whenever you interact with our services. This may include your browser type, operating system, the pages you visit on our website, the time and date of your visit, and other similar information.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide and manage our consulting services
- To communicate with you, including responding to inquiries and sending updates
- To process transactions and send billing information
- To improve our website and services
- To comply with legal obligations and resolve any disputes
4. How We Share Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement a variety of security measures to protect your personal information. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access and correct your personal information. If you wish to access or update your information, please contact us using the contact details provided below.
6.2 Opt-Out
You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each marketing email or by contacting us directly.
6.3 Data Deletion
You have the right to request the deletion of your personal information. To request the deletion of your information, please contact us using the contact details provided below. Please note that we may need to retain certain information for legal or administrative purposes.
7. International Data Transfers
As a company based in Dubai providing services worldwide, your information may be transferred to, stored, and processed in countries other than your own. By using our services, you consent to the transfer of your information to countries outside of your country of residence, including Dubai, where data protection laws may differ from those of your country.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.